CryptoSlate recently had an exclusive conversation with Steve Gregory, the US CEO of Timing.com and former CEX executive, to explore the latest developments in the dynamic cryptocurrency landscape and discuss what changes industry participants should anticipate moving forward.
In terms of exchange experience, you've had the advantage of serving as CCO (Chief Compliance Officer) at CEX – are there specific rules or guidelines that you learned from that experience that apply to your current role? Or general observations that could be valuable to either an investor or an executive?
At CEX.io, I was responsible for directing the regulatory strategy as we entered the US market and applied for state money transmitter licensing. I gained invaluable experience building modern systems as well as integrating existing ones to ensure full compliance with US law. This early experience has helped shape our playbook for how Timing.com will approach the US market.
You are also on the board at a National exchange established by a couple of Bitcoin millionaires. Since that operation was New York-based, can you discuss a little bit about the specific approach that New York State takes toward crypto assets and exchange regulation? Why is it so different from the rules in the rest of the country?
Yes, I was one of the original team members at National, starting in 2016. Joining the team there was my pivot into crypto. I was doing corporate litigation at a law firm in New York when the allure of cryptocurrency overcame me. I had heard about it in law school when it was in its infancy, and I just couldn't stop thinking about how transformative the technology was. It kept getting into the news cycle more and more, and I thought 'maybe being a junior lawyer isn't the path, I am moving to crypto.'
When I first got into crypto, the regulatory landscape was somewhat fragmented. Some exchanges believed that if they were a licensed FinCEN company in New York, the FinCEN license would supersede the money transmitter licenses in other states. However, most exchanges saw the benefit of availing themselves to increased compliance, and eventually chose to obtain money transmitter licenses in each state. New York has the most stringent crypto-regulated license called the BitLicense, and back then only maybe 10 firms had received the license. Every year we would have an on-site examination from the New York Department of Financial Services where they would delve into every aspect of the business. At the time, it seemed a little burdensome, but looking back it sharpened my insights into what regulators are looking for. My experience with NYDFS has definitely made me look ahead at regulatory activity and make adjustments before it becomes an issue. It definitely gave me a holistic approach to compliance, and with it being so early in the evolution of regulation for the industry, it has paid dividends later on in my career.
What does it take for exchanges to grow? When you talk about investors having quality, are there specific steps that regulators can take to encourage that quality in the small investor or retail investor?
I think to answer this question there needs to be a distinction between exchanges: on one side you have the US-regulated spot market exchanges, then you have the exchanges that are regulated in offshore jurisdictions such as the Cayman Islands, Bermuda, etc. The growth strategy for each is completely different. For the latter, they can just launch exciting trading products. If it meets consumer demand, the product goes to market and revenue hits stratospheric levels because it hypercharges the market, one such example being when offshore exchanges launched the perpetual swap, or when offshore exchanges preempt a popular ETF with a perpetual product. Today, with the US-regulated spot exchanges, the rules in the US are pretty rigid; regardless of consumer demand, we are limited to a spot market, straightforward buy and sell products. For these exchanges, growth is driven more by UX improvements, ease of onboarding and removing friction of cumbersome payment rails. This is the space in which Timing.com will compete.
In a related follow-up question, how important are cryptocurrency on-ramps for an exchange platform? Are there specific metrics that you believe a company has to have in order to build a user base that's solid and sustainable?
Excellent question, and I think you've hit on a fundamental issue exchanges need to focus on. Eliminating friction between traditional payment systems and allowing people access to crypto is paramount for regulated US spot market exchanges. At Timing.com, we want to make the customer experience as simple as ordering something on Amazon. We will handle all back-end traditional systems like cumbersome credit card payment rails to make sure the customer gets quick access to the asset class in a familiar UX framework that they find easy using. Right now we are seeing an influx of people entering this asset class for the first time, so great payment rails is critical. Additionally, once we reach a critical mass of people entering the asset class, equal fiat outflows may be less likely as more people choose to hold onto crypto rather than sell it for fiat. Maybe this will cause the fiat payment rails to become less important.
How about the United States SEC? We know that offices like the Office of the Comptroller of the Currency have had specific approaches to cryptocurrency that seem progressive or forward-moving, but that the SEC is known for slow-movement on various kinds of proposals, even while New York regulators take a more welcoming approach, and former commissioners say positive things about altcoins. Would you want to comment on what's behind that or discuss what the SEC may do in the future?
I think the Office of the Comptroller of the Currency (OCC) clarifying the bank custody ruling was huge for adoption. That was a great unexpected development that I think further propelled the quality in the bull market. I think collectively, people see the approval of a bitcoin ETF in Canada as a sign that the US SEC may be close to granting a similar approval here. Rather than pick a clear winner, I would imagine they'll approve multiple proposals all at once. This could trigger a rally, probably by multiples of the previous all-time highs. People always point to when the first gold ETF was approved and the price went up nearly 3x that year. I do think there could be some enforcement actions that could slow the growth of an altcoin rally. We'll see what happens, interesting times.
Here's one that doesn't have to do with regulation – lots of people believe that the principle of gamification is important in exchange design. Do you see Timing.com having these types of components, or adding them in the future to build engagement and user loyalty?
I think crypto definitely captures an emotion that trading can be fun. However, we have to strike a balance to ensure people understand the risks associated with trading with any rewards they may get from it. This is why we believe education is important and should be an integral component of any exchange platform. At Timing.com, we are building a platform that is designed to be fun, secure and also informative and educational.
How is a cryptocurrency exchange like a traditional retail investor's brokerage digital online platform? How is it different?
Crypto is different from a traditional brokerage account because of the portability and utility of crypto. With crypto, the trader can take possession of their coins and do whatever they please. That may be to find arbitrage opportunities across various exchanges or jurisdictions, engage in DeFi with a self-hosted wallet, pay for goods and services, add or stake their coins for yield, vote on network protocols, or simply trade their coins for other coins. That offers much more excitement in the utility of the asset class. Once people start to dip their toes in the water with crypto, we are confident that they will see how many layers the onion has to offer.
Do you have specific plans and goals for the U.S. and Canada in terms of building out the Timing.com presence in your specific quality?
Yes, we are excited about the flexibility that Canada's regulatory environment offers. We believe with the proper licensure, we can bring some of the trading products that have made our platform popular in the rest of the world to Canada.